Support

Updated September 15, 2026

Shelf is run by one person. Email a.neyman17@gmail.com and you will get an answer, usually within a few days.

Getting help

Write to a.neyman17@gmail.com. Include the phone number on your account, what you were trying to do, and a screenshot if you have one.

Getting the app

Shelf for iPhone is in a private TestFlight beta. Ask for an invite at the same address. The web app is open now at shelf.

Trouble signing in

Shelf texts a six-digit code to your number. If it does not arrive, check that the number is right, wait for the countdown to finish, then ask for a new code. Write to us if the second one does not arrive either.

Deleting your account and your data

Email a.neyman17@gmail.com with the subject “Delete my account” and the phone number on the account.

• We reply to confirm it is your account, usually within two business days.
• We delete it within 30 days: your account, your logged items, your notes, your comparisons, your photos, the shelves you shared, and anything imported from a connected Google account.
• Backup copies holding an old snapshot roll off within 90 days.

Deletion is permanent. We cannot bring the record back afterwards.

Disconnecting a Google account

Remove Shelf’s access at https://myaccount.google.com/permissions. That stops any further reading of your mail or your calendar straight away. To have what was already imported deleted, email us and say so.

Privacy and terms

The privacy policy says what Shelf keeps and why. The terms of use say what you agree to by using it.